Processing & Shipping Times

 Processing Times

Processing times are 1-3 weeks. 

Shipping Costs

The price you are charged at checkout covers the cost of postage and packaging

Shipping Times

Please note that due to Royal Mail Strikes and the holiday season shipping is taking significantly longer.

For International customers I highly recommend you select tracked shipping at checkout. Refunds will not be given for lost mail that have no tracking, only a replacement will be sent. 

UK - orders can take up to 10 working days to arrive (this does not include holidays or weekends) 

International - orders can take up to 30 working days (does not include holidays or weekends) again they are delayed due to strikes and the holiday season. 

Customs, Taxes and Duties

I am not responsible for any customs fees you may occur, all orders outside of the U.K and the Europe will have a customs label on the back of them. 

If you are in the EU please note that I ship from Northern Ireland (I live here) and we are still part of the single trade market so you should not get any customs charges. However - from July 1st I do not know if that will apply, I won't be collecting VAT at checkout as I sell under the threshold amount to the E.U. I don't know if you will get customs as it is coming from Northern Ireland but I won't know until the information is clearer from HMRC. All orders go as a letter or a large letter. 

 

Postal Strikes

Royal Mail have been striking throughout November and December. This means that there will be a huge backlog of mail and your order will take longer than usual to reach you. Please be patient, trust me I know it sucks but unfortunately its out of my control. 

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