Processing & Shipping Times
Processing times are 7-10 working days.
The price you are charged at checkout covers the cost of postage and packaging, we do not make any money from shipping. We have previously been undercharging and not covering the cost of packaging which we unfortunately cannot continue to do. Thank you for understanding.
Please note that due to Covid 19 and Brexit shipping is taking longer, you can check with your postal service for updates on delayed mail etc. For International customers I highly recommend you select tracked shipping at checkout. Refunds will not be given for lost mail that have no tracking, only a replacement will be sent.
UK - orders can take up to 10 working days to arrive (this does not include holidays or weekends)
International - orders can take up to 30 working days (does not include holidays or weekends) again they are delayed due to covid 19 & Brexit and being held longer in customs.
Customs, Taxes and Duties
I am not responsible for any customs fees you may occur, all orders outside of the U.K and the Europe will have a customs label on the back of them.
If you are in the EU please note that I ship from Northern Ireland (I live here) and we are still part of the single trade market so you should not get any customs charges. However - from July 1st I do not know if that will apply, I won't be collecting VAT at checkout as I sell under the threshold amount to the E.U. I don't know if you will get customs as it is coming from Northern Ireland but I won't know until the information is clearer from HMRC. All orders go as a letter or a large letter.